Hey all you sausage slingers! A few of you have had issues with error codes on my website when shipping internationally. Here are the error codes and solutions to the problems below. Please reach out with any more questions and I'll update this blog. Thank you!
Canada Error Codes:
Due to the ongoing Canadian strike, there has been an error message displaying at checkout. This has been fixed, but USPS shipping is not available as a shipping option. For the time being, UPS is the only available shipping service.
Other Error Code:
If you’ve encountered this error code while attempting to purchase, the issue might be with your address formatting. The payment processor I use is only able to accept alpha-numeric characters. Special characters like accents (é, ü) or symbols (§, &) can cause this error and inability to purchase.
What to Do:
Stick to Alpha-Numeric Characters: Replace special characters with their closest English equivalents. For example:
é becomes "e"
ü becomes "u"
Double-Check Your Address: Ensure the address doesn’t include symbols or diacritics.
Reformat If Necessary: If your native address contains special characters, simplify it for shipping systems.
Example:
Original Address: Müllerstraße 15, 12345 Berlin
Reformatted: Muellerstrasse 15, 12345 Berlin
If you have any further issues, please message me and we will figure out a sausage solution.
Thanks everyone,
Gramma
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